Return and Refund Policy

• Making a purchase indicates that you have acknowledged, understood, and agree to adhere to the following terms and conditions.
• We are committed to make your shopping experience as fuss-free and enjoyable as much as possible! Please read through the following terms & conditions prior to making a purchase.
• We offer seamless exchanges and returns in case you don’t like the product except LITE FASHION JEWELRY  A return request must be made by call/  Whatsapp on +917300435055 within 7 DAYS of DELIVERY of the order. The customer will be issued a replacement / refund/ store credit as per preference once the returned goods are received and verified at the VATAVE  ( AEON SYSTEMS ) warehouse. For prepaid orders, the refund would be in the source of payment and for COD orders Within 7 days after receipt of goods , it would ONLY be in the bank account of the individual whose name is there in the billing details.

• The units have been photographed under lights and the actual product may differ slightly when seen under normal lights, though we maintain the originality in the photographs to utmost extent. 
  
• We generally deliver all our products within 7-10 business days of placing the order. The dispatch time goes higher in cases where the customization is required by the customer or the product is to be made on order. Such cases will be intimated to the customer in advance.

Refund

Note : In case you have received  the a damaged product or wrong product, please intimate to Vatave ( AEON SYSTEMS ) within 2 days of receiving the order with PACKAGE OPENING VIDEO MANDATORY for return the damaged /wrong  products 

Please email us at    aalokaeon@gmail.com     or Whatsapp at +917300435055.  PLEASE DO NOT FORGET TO MENTION YOUR ORDER ID. with Package Opening video 

• Taxes and duties are included in the price of the product listed on the Website, for deliveries in India.
• For deliveries outside India, customs duties and local taxes, if applicable, have to be paid by customers to our shipping partner at the time of shipment delivery. The amount of duties and taxes depend on the policies of your destination country.

Address: AEON SYSTEMS 69/187 Ganga  Marg , Veer Tejaji Road ,Mansarovar ,Jaipur, India - 302020